Imagine you run a fantastic artisanal bakery. You make the best sourdough in town, and customers are lining up. But you spend half your day wrestling with your clunky inventory software, managing employee payroll, and trying to fix the Wi-Fi. You're a baker, not an IT expert. Now, what if a company came to you and said, “You focus on the bread. For a fixed fee every month for the next ten years, we will handle everything else—your computers, your software, your network, your payroll systems. We'll run it better, cheaper, and more reliably than you ever could. Your problem is now our problem.” That, in a nutshell, was the revolutionary business model of Electronic Data Systems. Founded in 1962 by the legendary and larger-than-life figure Ross Perot with just $1,000, EDS didn't sell software or computers. It sold outcomes. It pioneered the concept of IT outsourcing, taking over the complex and messy “digital plumbing” of large corporations and government agencies. Its clients, like General Motors or the U.S. military, could then focus on what they did best—building cars or national defense. EDS's secret sauce was its contracts. They were long-term (often 5-10 years), deeply integrated into the client's operations, and incredibly sticky. Once EDS was running a company's entire data processing system, ripping them out and replacing them was as complex and risky as performing a heart transplant on a marathon runner mid-race. This created a predictable, recurring revenue stream that was the envy of the business world. The company was also known for its distinctive, quasi-military culture. Perot recruited heavily from the military, instilling a “get the job done, no excuses” ethos. His teams were known for their clean-cut look (dark suits, white shirts, no beards) and relentless focus on execution.
“Inventories can be managed, but people must be led.” - Ross Perot
EDS grew into a titan of industry before being acquired by General Motors in 1984, spun off as an independent company again in 1996, and finally acquired by Hewlett-Packard in 2008 in a deal that would become a textbook example of value destruction. Its story is not just a piece of business history; it's a goldmine of lessons for the discerning value investor.
For a value investor, the story of EDS is like a great novel with three powerful acts, each teaching a critical lesson. It's far more than a defunct company; it's a permanent case study in what creates and destroys long-term value. Act 1: The Economic Moat in Action (1962-1990s) Benjamin Graham taught us to seek businesses with a durable competitive advantage. EDS, in its prime, had a formidable economic_moat built on two pillars:
For a value investor, a business with this kind of moat is a dream. It produces predictable and growing free_cash_flow, making the task of estimating its intrinsic_value far easier and more reliable than, say, a cyclical commodity producer. Act 2: The Classic Spin-Off Opportunity (1996) In 1984, General Motors acquired EDS. For years, EDS operated as a division within the sprawling automotive giant. This is a classic setup that should make any value investor's ears perk up. Often, the market struggles to properly value a great business hidden inside a mediocre, larger one. The sum of the parts is often worth more than the whole. When GM spun off EDS as an independent company in 1996, it was a quintessential special situation. Investors finally had the chance to invest in a pure-play IT services leader, free from the bureaucratic and capital-intensive baggage of its parent company. The new, independent management could focus 100% on the EDS business. These situations, as identified by investors like Joel Greenblatt, are often fertile ground for finding mispriced securities because the market is flooded with shares from parent-company investors who don't want the new stock. Act 3: The Ultimate Cautionary Tale (The HP Acquisition of 2008) This is perhaps the most important lesson. By the mid-2000s, EDS's moat was eroding. Competition from lower-cost offshore rivals (like Infosys and Tata Consultancy Services) was intensifying, and the rise of more flexible, decentralized computing was making EDS's mainframe-centric model look dated. The business was still big, but it was no longer great. In 2008, Hewlett-Packard, in a desperate attempt to build a services business to compete with IBM, acquired EDS for a staggering $13.9 billion. The value investing alarms should have been screaming:
This disastrous acquisition serves as a stark reminder of Charlie Munger's wisdom: turnarounds seldom turn. It teaches investors to be deeply skeptical of large, “transformative” acquisitions, especially when the target's best days are clearly behind it. It reinforces the absolute necessity of a margin_of_safety. HP had none.
You can't buy shares in EDS today, but you can use its ghost to guide your modern investment analysis. The lessons are timeless. Here is a practical method for applying them.
When analyzing a potential investment, particularly in the technology or services sector, ask yourself these four questions inspired by the EDS saga.
Let's apply these lessons to two hypothetical IT service companies today.
Attribute | Legacy Data Corp. (The “Old EDS”) | AgileCloud Inc. (The Modern Moat) |
---|---|---|
Business Model | Long-term (5-year) contracts to manage private, on-premise data centers for large, old-economy companies. | Monthly subscription (SaaS) model for a proprietary, multi-cloud management platform. |
Switching Costs | Seemingly high due to contract length, but customers are actively planning to migrate to the cloud. | Genuinely high. Customer data, workflows, and developer tools are deeply integrated into the AgileCloud platform. |
Competitive Landscape | Fierce competition from offshore vendors and cloud providers, leading to intense price pressure. | A few key competitors, but the market is growing fast. Differentiated by superior AI-driven analytics. |
Capital Allocation | Recently announced a large acquisition of another legacy hardware company. The stock barely moved. | Reinvesting all free cash flow into R&D to widen its technological lead. No major acquisitions. |
Value Investor's Take | Looks “cheap” on a Price-to-Earnings basis, but this is a classic value_trap. The moat is evaporating. | Looks “expensive” on a P/E basis, but it owns a growing, high-margin niche with a widening moat. Focus on cash flow. |
The EDS case study immediately helps us see that Legacy Data Corp., despite its apparent cheapness, is a dangerous investment. It is the EDS of 2008. AgileCloud Inc., while not without its own risks, displays the characteristics of the young, dynamic EDS of the 1970s—a growing moat built on a modern, sticky platform.