The Central Registration Depository (also known as the CRD) is a massive digital filing cabinet for the financial industry. Run by the FINRA (Financial Industry Regulatory Authority) and the NASAA (North American Securities Administrators Association), this database contains the licensing and registration information for hundreds of thousands of financial professionals and their firms across the United States. Think of it as the ultimate background check tool for your stockbroker or investment advisor. The CRD holds a wealth of information, including a professional’s qualifications, employment history over the last 10 years, and—most critically for investors—a detailed record of any customer complaints, regulatory sanctions, or criminal history. For the average investor, this information is made publicly accessible for free through a user-friendly tool called BrokerCheck.
Value investing is fundamentally about due diligence and avoiding permanent loss of capital. As Warren Buffett famously said, “Rule No. 1: Never lose money. Rule No. 2: Never forget Rule No. 1.” While we often apply this wisdom to analyzing companies, it's just as crucial to apply it to the people we entrust with our money. An untrustworthy or incompetent advisor can sink your portfolio faster than a bad stock pick. Checking your advisor's CRD record via BrokerCheck is one of the easiest and most powerful ways to manage risk. It’s the equivalent of reading a company’s annual report before buying its stock. You wouldn't invest in a business without scrutinizing its management and track record, so why would you hand over your life savings to a stranger without doing the same? A clean record doesn’t guarantee great advice, but a history of customer disputes or regulatory fines is a massive red flag that you can spot in minutes.
While the CRD is the backend database, your window into it is FINRA's BrokerCheck website. When you look up an individual or a firm, you'll get a report that's easy to read but packed with vital details.
This section is where you find the dirt. Disclosures are events that regulators require to be reported. Don't just glance at them; understand what they mean.
Performing a background check is simple and should be a non-negotiable first step before hiring an advisor, and a good habit to check in periodically even after you have.
The CRD system is an invaluable tool, but it's not perfect. In some cases, brokers can have customer complaints “expunged” or erased from their public record, which is a controversial practice. Furthermore, the CRD primarily covers brokers. Many fee-only financial planners are Registered Investment Advisers (RIAs) and may not be in the CRD database if they are registered only with state regulators. For these professionals, you should use the SEC's companion site, the IAPD (Investment Adviser Public Disclosure) website, which serves a similar function. Ultimately, the Central Registration Depository, accessed via BrokerCheck, is an essential, free resource for investor protection. Using it is a simple, powerful step in upholding the core principles of value investing: do your homework, protect your downside, and never, ever forget Rule No. 1.